We produce in-depth, country or region-specific analysis and assessments of developing situations worldwide, as well as reports on ongoing threats and trends, such as that of kidnapping. These reports are usually more than 20 pages long and any specific areas of interest are assessed in-depth. Our assessments enable clients doing business abroad to make informed decisions and prepare appropriate crisis management plans.
Identity Theft and Fraud Assistance
Our team of specialists with investigative backgrounds are dedicated to assisting clients with the resolution and prevention of identity theft and fraud. Identity theft is an increasing threat worldwide and criminals use progressively innovative ways to acquire an individual's personal data.red24 can help clients with best-practice methods to keep their information safe and assist them in detecting whether such details have been used for criminal financial gain. Electronic fraud and scams, perpetrated via email and the internet, are also on the rise and increasingly innovative and deceptive. red24 can assist clients in identifying and avoiding such concerns; this advice and support can be provided directly 24/7 over the phone or via written reports.
For examples of how we have helped clients with their identity theft concerns, click here.
Crisis Response Scenarios
Our crisis management experts will structure a scenario to suit an organisationís business operations and will guide the crisis management team through the mock-event, providing challenges and prompts when required. Examples of possible crisis scenarios include (but are not limited to) product contamination, extortion, kidnapping, or the extraction of employees from a country in crisis.
TravelTracker is an online application produced and powered by red24 that allows organisations to track and locate travelling employees. The system is linked into our online country intelligence and is able to identify and flag any trips to high-risk destinations. Users, such as HR or security managers, can also search out individuals or groups in real time, by name, location, air carrier, hotel and more. With this product, an organisation will instantly be able to view the whereabouts of their entire travelling employee base at any time. The system will also notify users should a serious security situation develop abroad, and show them if any employees are in that location. As such, TravelTracker can help mitigate the ever-increasing risks employees face when travelling abroad, and in doing so provide an essential duty of care to staff. Furthermore, the system is backed up by red24's extensive operational capabilities and experienceó should an employee need on-the-ground assistance or to be evacuated. Our crisis management centre is staffed 24/7 by analysts and crisis support specialists, offering the immediate delivery of information and ability to respond at any time of day or night.
Crisis Management Training
We can provide a range of travel and security-related training courses, delivered by highly qualified and experienced personnel. Topics range from specialised kidnap mitigation and survival training to general pre-travel security awareness courses. We can also provide crisis management training to help companies navigate through a potentially threatening incident, be it product contamination, extortion, or the extraction of employees from a country in crisis. Our training courses are bespoke, and are designed to provide relevant and practical knowledge, advice and strategies to participants. Training courses can be delivered on location.
Our crisis management experts are able to support clients with developing their crisis management plans and contingency planning, tailoring the plans from what the company has in place as well as taking into account the specific companyís organisation, product, client range and other factors that have an impact on how to build crisis management procedures. Our employees are experienced in dealing with crises, through their backgrounds in the police service or the military.
Product Recall Crisis Services
red24ís Food Safety and Product Recall business unit (under the banner of red24assist) provides a comprehensive range of crisis management solutions to help clients prepare for risks relating to their products as well as respond to an immediate crisis issue. red24assistís global network includes specialists in food, pharmaceuticals, nutraceuticals, toys, consumer products, engineering, crisis management (including malicious product tampering) and crisis communications.
Click here for the dedicated product recall and crisis services site.