Advice

red24's website contains extensive safety, security and travel-related information, from country intelligence to advice on mitigating and managing a host of risks and threats. There are over 240 country and territory profiles, each of which rates the prevailing risks, including political stability, crime, terrorism, conflict and kidnapping. Our website is updated regularly by red24's team of analysts and crisis support specialists who are on duty 24/7. Website users can also customise a unique profile, once logged in, which promotes specific information on their indicated areas of interest. The website also has a host of security advice pages, helping clients mitigate and deal with a variety of threats and concerns, from civil unrest and kidnapping to securing a private residence. Furthermore, there is information on the threat of identity theft, scams and electronic crime, and advice how clients can protect themselves from these concerns.

Our alert service platform provides email and/or SMS notifications of any significant safety-, security- or travel-related development worldwide. These are sent out prior to an upcoming event or as and when significant security-related events take place. Our alerts are intended to promptly inform individuals and companies of developments so that suitable precautionary action can be taken. The service is available for individual travellers who may request alerts for the duration of their trip to a specific country, while security, HR or travel managers are able to sign up to receive all messages globally.

The Daily News is a round up of all major security and travel-related incidents worldwide, delivered each weekday as an email publication. The review of the news is broken down by geographic region, making it easier and quicker for the reader to access information relevant to them. Each Daily News also opens with a quick one-line summary of the stories that are included. The Daily News is a useful tool for the frequent traveller and the security/HR manager with many travelling employees.

Our team of analysts and crisis support specialists can provide personalised travel safety reports on demand. These range from brief assessments of the security issues in a specific city or region, to more in-depth detailed country assessments. The length, depth and focus of the reports will be customised to the clients' needs and requirements. The broad skillset of the red24 teams allow us to provide insightful and knowledgeable reports to clients.

red24’s Crisis Response Management (CRM) Centre is staffed 24/7 by analysts, crisis support specialists and customer service representatives, all of whom are directly contactable. Should clients need immediate assistance to evacuate personnel from a country in the case of a life-threatening situation, or just require information or security advice, the CRM Centre can assist clients at any time.

red24 delivers a wealth and variety of content on a daily, weekly and monthly basis; however, we understand that many of your customers have busy lives and are always on the go, therefore accessible distribution of the latest information is key to ensuring that it reaches its intended audience. red24Global opens up a new avenue for this content in the form of a mobile and tablet application.

red24’s services and content will be distributed in a highly digestible and presentable manner ensuring that we continue to develop the user experience and customer journey for our clients while meeting increasing technological demands.

Make the most of your partnership with red24 and take full advantage of access to vital country and city information, by staying connected and up to date with the latest political and environmental developments from across the world which is now all just a tap away.

The app is available on iPhone and Android smart phones and tablets.

Some service packages do not include access to the red24Global mobile and tablet app. If this is not included in your package, you are encouraged to contact your red24 service provider.