The information we use for our alerts, Daily News and reports comes from various channels, from open source, online media to privileged and closed-source information. Our consultants on the ground also provide updates on local developments. Our team of analysts produces all of our content in-house and rigid processes are in place when qualifying the information we use for our intelligence services.
Do you have consultants worldwide?
Our consultants are based around the world and are ready to assist wherever and whenever needed by our clients.
Are you 24/7?
red24 is 24/7, including weekends and holidays. Our operational hub, the Crisis Response Management (CRM) Centre, is staffed by our crisis support, analyst and customer services teams 24/7, ready to take your call and handle your enquiry. Our team monitors worldwide events that may have an impact on safety and security around the clock.
Do you have an app?
Mobile application support is vital in delivering the information and support our clients require to stay safe 24/7. If you are an existing client, the red24Global app can be downloaded from both iTunes and Google Play. If this offering is not included in your package, please contact your red24 service provider.
In addition, our Travel Riskometer app for iOS generates a customised travel risk calculation based on your travel details. It is available as a free download from iTunes.
What types of crises do you assist in?
At red24, we offer a broad range of crisis management services. We are able to assist clients in a personal crisis, such as during an ID theft, as well as in larger events, such as product recalls. These are the specific areas we work in:
Yes, through our custom-built software system, TravelTracker. With this tool, security managers and/or local managers can track and contact travelling personnel, should a security incident occur in the travellerís vicinity.
Iím travelling on holiday soon, how can I purchase your services?
Unfortunately, our services arenít directly available to individuals yet. Check with your insurer, bank or broker to enquire about acquiring our services.
If youíve lost or forgotten your login details, send us an email firstname.lastname@example.org or give us a call on +44 (0) 203 291 2424.
How long has red24 been in existence?
red24 was founded in 2001 with offices in Cape Town and London. In the beginning, security was at the core of our service provision but with time, crisis management has become the common denominator in all our offerings. We have grown into a global company with more than 90 employees, most of them based at our operational hub in Cape Town, our CRM Centre. In 2012, we opened our New York City office.
red24 is part of red24plc, which was listed on the AIM at the London Stock Exchange in 2002.